Terms and Conditions

These Terms and Conditions govern your use of our website. By accessing or using our website, you agree to comply with these terms. Please read them carefully.

Use of the Website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.

Intellectual Property

All content on this website, including text, graphics and logos, is the intellectual property of our company. Unauthorized use of this content is prohibited.

Limitation of Liability

We are not liable for any damages or losses arising from your use of this website or the information provided herein. Use the website at your own risk.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on this page. Your continued use of the website signifies acceptance of the updated terms.

Refund and Returns Policy

Thank you for choosing our services. Please read our refund and returns policy carefully before making any purchases.

Refunds for digital reports (PDFs or audio) are not possible due to the nature of the product. Once purchased, these items cannot be returned or refunded.

Refunds for online booked readings are available only in the event that the reading does not occur as scheduled. If you encounter any issues with your scheduled reading, please contact us immediately for assistance.

Refund eligibility: Our refund and returns policy lasts for 30 days from the date of purchase and is limited only to the pre-ordered live reading. If 30 days have passed since your purchase or the reading has already taken place, we regret to inform you that we cannot offer a refund or exchange.

To be eligible for a return, your scheduled reading must not have occurred or must not have been rescheduled on more than 2 occasions.

To initiate a return, please contact us with your receipt or proof of purchase.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at admin(at)trueselfhumandesign.com.